Kenneth Copeland Ministries

Human Resources Supervisor



The human resources supervisor develops and administers human resources programs and policies including staffing, compensation, benefits, employee relations, recruiting, training and development, health and safety.  The human resources supervisor ensures the strategies align with organizational business goals.   The human resources supervisor will be oversight of practices to assure the effective selection, development, motivation and compensation of all staff in addition to ensuring compliance with state & federal laws & regulations.



  • Plans, organizes and oversees all activities of the HR department. Participates in developing department goals, objectives and systems
  • Develops, recommends, and implements personnel policies and procedures
  • Ensures compliance with Federal and State laws in all areas of Human Resources
  • Formulating and/or implementing policies, practices and procedures related to employment practices, appropriate training, benefits, and safety
  • Participate in the development and regular updating of company policies, programs and the Employee Handbook in accordance with legislated requirements
  • Responsible to work with the HR Director to ensure there is an effective performance management system in place that is applied consistently and fairly to all employees
  • Assist HR Director with the development and implementation of HR Programs and Projects as assigned
  • Provide supervision, guidance and motivation, acting as a mentor and coach to the HR team members
  • Assist in the development and facilitation of HR programs and policy training and conduct presentations at Employee Meetings
  • Conducts, along with other HR Specialists, the certified employee orientation (e.g. introducing personnel, payroll, employment benefits, policies, assisting with enrollment forms, etc.) for the purpose of ensuring employees are knowledgeable of current practices and administrative processes as well as completion of forms
  • Develops a wide variety of written materials (e.g. letters, forms, procedures, brochures, pamphlets, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information
  • Ensures effective and appropriate policies and procedures are followed (e.g. processing of personnel actions, including new hires, transfers, promotions, termination, and completion of state reports) for the purpose of being timely, accurate, legal and meeting organizational objectives
  • Evaluates the effectiveness of training sessions and programs for the purpose of determining whether changes need to be made to ensure appropriate skills development
  • Oversees recruitment, staffing and on-boarding activities of the organization.
  • Promote positive Employee Relations and provide assistance and instruction to employees and managers on Human Resources programs in accordance with the principles of the ministry
  • Ensures effective and accurate administration of employee records, including, but not limited to: organization charts, training, and related employee database systems
  • Reviews all pay increases, bonuses, promotions and transfers
  • Develops, oversees, and facilitates service awards, acts of appreciation, and retirements
  • Oversees company benefits programs
  • Provides guidance and assistance on such matters as employee benefits, performance appraisals, grievance and appeals, EEO, and employee conduct and discipline
  • Coaches and trains managers in their communication and interaction responsibilities with the employees who report to them
  • Consults with legal counsel on personnel related legal matters
  • Performs terminations and conducts exit interviews
  • Plans, coordinates and directs personnel training and staff development programs for the ministry
  • Performs other duties as assigned.


  • This position manages all employees of the Human Resources department and is responsible for the performance management and hiring of the employees within that department.


  • Minimum of a bachelor’s degree or equivalent in Human Resources, Business, or Organization Development; equivalent work experience in lieu of degree will be considered
  • 5 to 7 years previous experience performing human resources management, compensation analysis, and benefits administration.
  • PHR and/or SHRM-CP preferred but not required


  • Excellent knowledge of all current Employment Legislation
  • Requires an awareness and expertise in many areas of human resources, labor relations, benefits, compensation, personnel and training with a working knowledge of operations
  • Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, employee engagement, and employee development
  • Better than average written and spoken communication skills
  • Outstanding interpersonal relationship building and employee coaching skills
  • Demonstrated ability to lead and develop HR department staff members
  • Demonstrated ability to serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction
  • Excellent computer skills in a Microsoft Windows environment
  • General knowledge of various employment laws and practices
  • Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes
  • Evidence of the ability to practice and coach organization managers in the practice of a high level of confidentiality
  • Excellent organizational management skills


  • Must be able to sit at a computer for a minimum of nine hours per day.
  • Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephone and other office equipment.


  • Perform complex and varied tasks
  • Relate well to others
  • Coach and Influence others
  • Make decisions
  • Direct, control and plan
  • Interact with public and co-workers in verbal and written form


  • Works in a typical office setting


  • Born again believer and must adhere to the doctrines of this organization as upheld by Kenneth and Gloria Copeland and their appointed representatives
  • Must work well with others, as a team and according to Romans 16:17, must not cause dissension, difficulties and divisions
  • Must maintain a good attendance record
  • Membership and attendance at EMIC are preferred
  • Because of the wide range of personal contact with ministry leaders within and outside the organization, this position requires considerable diplomacy, maturity, and excellent communication skills
  • Ability to work with people of all cultures


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